Service Asset Analyst
Location: Dallas, TX – Hybrid
Salary: $140,000 – $145,000
Kane Partners is searching for a Service Asset Analyst on behalf of an established company. This position will play a key role in analyzing the risks and costs of our software and hardware.
Qualifications:
· Play a pivotal role and be responsible for managing and maintaining the service assets and configuration items.
· Provide direction for the work of multiple analysts and mentor the organization on asset and configuration management services, concepts, policies and procedures, compliance and resolution/escalation of issues.
· Has the ability and authority to deliver the strategic roadmap and the daily end-to-end Service Asset and Configuration Management (SACM) services in accordance with the SACM Plan
· Establish and build relationships with other ITIL process owners, applicable tool owners and stakeholders to understand business objectives, data structure, and how CMDB and Asset Management processes will best support the enterprise and process specific objectives
· ServiceNow experience is required.
This is a hybrid position with three days of the week in the office and two remote days. We are looking for experienced problem solvers who can work independently and in a team environment.
Job ID: 5058
