Network Support Engineer
Location: Newark, NJ – Hybrid
Salary: $120,000 – $130,000
Applicants must be U.S. citizens or permanent residents. Sponsorship is not available.
I’m looking for a talented Network Support Engineer with 5+ years of experience working on Linux systems (Red Hat or similar). This role is in Newark, NJ, and requires someone who thrives on solving complex technical issues while collaborating closely with engineering teams.
What You’ll Do:
- Troubleshoot day-to-day issues on production platforms.
- Apply fixes and updates to systems.
- Write MOPs (Method of Procedure) for changes to production environments.
- Participate in meetings with customer engineering teams to discuss technical requirements and open issues.
- Report bugs and gather/analyze logs and traces for development teams.
- Attend maintenance windows to upgrade or patch production platforms.
Required Skills:
- Strong Linux knowledge (Red Hat preferred)
- Networking fundamentals
- SIP knowledge
- Ability to analyze Wireshark traces
- Comfortable gathering and analyzing logs from Linux CLI
- Strong communication skills
- Proficiency with Office products
Nice-to-Have Skills:
- Linux scripting
- Basic PHP knowledge
- Understanding of Diameter protocol
- VMware vSphere experience
- Basic Cisco IOS knowledge
Why This Role is Exciting:
You’ll be working directly with customer engineering teams to solve real-world problems on production platforms. This is a hands-on role that combines Linux, networking, and SIP troubleshooting, offering a dynamic, collaborative environment for someone who enjoys tackling challenges and improving processes.
